Last updated: 6 July 2026
We want you to be happy with AnesCalc. This policy explains how refunds and cancellations work. Payments are handled by our Merchant of Record, Paddle.com, which processes refunds on our behalf.
If you are not satisfied with a Premium purchase, you may request a full refund within 14 days of the charge — this applies to monthly, annual, and lifetime purchases. Just email us and we'll take care of it, no complicated questions.
Monthly and annual subscriptions include a free trial. You will not be charged if you cancel before the trial period ends, so there is nothing to refund in that case.
You can cancel a monthly or annual subscription at any time. When you cancel, your Premium access continues until the end of the period you have already paid for, and you will not be billed again. Cancelling does not automatically trigger a refund for the current period, but the 14-day guarantee above still applies to a recent charge.
Beyond the 14-day window, renewal charges for subscriptions are generally non-refundable, except where required by the consumer-protection laws of your country. If you believe a charge was made in error, contact us and we'll review it fairly.
Email support@anescalc.com from the address associated with your account, and include the approximate date of the charge. Refunds are returned to your original payment method by Paddle, typically within 5–10 business days. You may also be able to request a refund directly from the Paddle receipt email you received at purchase.